Frequently Asked Questions
Find answers to common questions about body art, stencils, adhesives, biodegradable glitter, delivery, returns and more.
Product Info & Safety
Apply glitter with cosmetic adhesive or gel, avoiding eyes and sensitive areas. Use stencils for precise designs. Always patch-test for sensitive skin.
We recommend our skin-safe cosmetic adhesive, designed for stencils and glitter. Gentle on skin, long-lasting, and suitable for all ages.
When applied correctly with adhesive, glitter lasts all day at parties or festivals. Seal with a cosmetic setting spray for longer wear.
Yes. All our glitters are biodegradable, vegan, and cruelty-free. Stencils are made from skin-safe materials.
Our full range of stencils is available on the website for festival, party, or creative use.
Ordering & Payments
We accept all major debit and credit cards, and secure online payment options at checkout.
If your order has not been dispatched, contact us immediately via our Contact Page.
Yes, enter a different delivery address at checkout and include any gift notes in the order details.
Gift wrapping is available for a small additional fee, selectable at checkout.
Delivery & Shipping
Orders placed before 2pm are usually dispatched the same day. Orders after 2pm are sent the next working day.
Yes, next day delivery is available via tracked services. Prices vary based on courier charges.
We offer Royal Mail 1st & 2nd Class, Royal Mail Tracked 24 & 48, Evri 2-day, and UPS Express options.
Orders over £50 qualify for free tracked 48-hour delivery.
Tracking Orders
Yes, tracking details are emailed if you select a tracked delivery option.
Tracked delivery protects both you and us. You can follow your parcel, and we have proof of delivery.
Returns & Refunds
You have 30 days from delivery to return unused items in original condition. Contact us via the Contact Page first.
We cover postage if the return is due to our error. Otherwise, the customer covers return postage.
Contact us with your order number and photos, and we will arrange a replacement or refund promptly.
Festival Tips & Inspiration
Use stencils, body adhesive, and glitter to create patterns. Kits are perfect for everything you need in one set.
Remove glitter using warm water, gentle cleanser, or makeup remover. Our products are skin-safe and biodegradable for easy cleanup.
